"Phases of the Administrative Process"
The Administrative Process is defined as a series of interconnected stages within an organization, designed to establish the necessary structure and processes to achieve set objectives.
The phases of the administrative process include Planning 📅, Organization 🏗️, Leadership 📣, and Control 🔍.
Let's delve deeper into each of them:
Planning 📅: This initial stage involves establishing the organization's objectives and how to achieve them. During this phase, it is essential to determine the resources allocated to achieve the objectives and to develop the strategies that will be used to apply these resources. Implementing the defined strategy involves efficiently and effectively allocating finite resources throughout the organization.
Organization 🏗️: The second stage entails the distribution and coordination of resources allocated in the previous stage. These resources include employee time, materials, technology, and financial resources aimed at achieving the objectives.
Tasks and responsibilities for each team member should be defined, along with the hierarchy and authority distributed among them.
"What should I do? What tools do I have available? Who do I report to?"
Furthermore, at this stage, procedures to be carried out and communication channels among all involved parties will be defined.
Equity and efficiency in resource utilization are crucial at this stage. It is highly necessary to provide employees with appropriate avenues to express their difficulties early on, thereby quickly identifying potential bottlenecks, workload overload, and other organizational issues.
Another useful tool for detecting and solving these problems is the current Organization Process Map.
Leadership 📣: This third stage involves leading the team, keeping them motivated, and supervising them, ensuring that previously established procedures remain aligned with achieving goals through the strategy outlined.
We understand it is crucial that the leader or leaders in the managerial position have sufficient capacity and experience to make appropriate and timely decisions, helping and guiding the team, especially in critical moments. Communication should be fluid and effective, both horizontally and vertically.
Recognizing the effort of team members when achieving objectives fosters a sense of belonging within the team and helps improve the work environment.
Control 🔍: The final stage of the administrative process involves monitoring and evaluating the performance of the team as a whole and its individual members, ensuring that the development of the strategy and procedures bring the team closer to achieving its goals.
Supervision will allow for the identification of deviations from the plan and the implementation of corrective measures. For this reason, we believe it is important that supervision be carried out throughout the process and not just on the final result, which would not allow the organization to make necessary changes in time.
At this stage, the establishment of performance indicators (KPIs) is useful for clearly visualizing the achievement or non-achievement of set goals.
It is essential that quality management information emerges as a product of the administrative process, to be used in making relevant decisions for the organization.
Conducting frequent performance evaluations for the work team will allow team members to understand their performance and the performance expected by the company, providing them with opportunities for improvement.
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